Refund policy
Return Policy
Last updated: 29/01/2024
Thank you for your purchase on Natalù! We are here to make the return process as simple as possible. Please carefully read our return policy.
Right of Withdrawal
You have the right to withdraw from your purchase within [number of days] days of receiving the product without providing any reason.
Return Procedures
- Contact Us: Send an email to info@natalu.shop including your order number and the reason for the return.
- Packaging: Ensure the product is in its original packaging with all included accessories.
- Shipping: Return the product to Viale Santa Panagia 136 within 7 days of initiating the return process.
Return Conditions
- The product must be returned in new and unused condition.
- All accessories must be included in the return.
- The return must be shipped within the specified timeframe.
Refund
Once the return is received and verified, we will process the refund within [number of days] business days. The refund will be issued using the original payment method.
Products Not Eligible for Return
Certain products may not be eligible for return due to hygienic reasons or other restrictions. Please check the product description before making a purchase.
Contact Us
If you have any questions or need further clarification about our return policy, contact us at info@natalu.shop.
Thank you for your understanding and cooperation.